All of our estimates will be delivered to you instantly via email for easy retrieval at all times. We will also send an electronic invoice to the email address you provide us with, at the completion of each vehicle.
There are many other circumstances and scenarios that occur during a hail catastrophe. We will always be there to help you solve them all.
Counting dents, circling dents, taking pictures, and noting damaged moldings is an extensive process. Our estimators work hand in hand with your estimators to streamline the process and free up their time.
As your PDR provider we take great pride in providing our customers with quality service throughout the year. In doing so we are always searching for ways to improve on the services we provide to insure all of our customers’ needs are met at all times. We realize that in the event a hail storm should occur in our area there would be a substantial increase in demand for our services. It is the possibility of this scenario which has led us to team up with The Hail Company to assist us through the catastrophe.
The Hail Company is a national hail management company which specializes in working directly with local PDR companies. Below are some of the values The Hail Company offers to us and you, our customers.
There is an old saying that when it comes to hail, everyone uses techs from the same tech pool. Not true. While many national hail companies do know a lot of the same technicians who specialize in hail, not every company has access to the same technicians. We treat our technicians with the same respect we treat our customers. Without our technicians we would not be able to do what we do for you. Our reputation as a company with integrity and honesty is what separates us from the rest and we welcome you to ask around about us.
Larger collision facilities can sometimes repair dozens of cars a day. With this type of volume there is usually a need for a manager to oversee the process. Having one person as a point of contact is a huge benefit for both your business and ours. Scheduling, quality control, helping answer PDR related questions with your staff and customers on your request are just some of the ways this can help you.
During high volume repair times, body men do not have the time to de-trim the vehicles for PDR repairs. We have technicians whose sole responsibility is to do this. He also can replace damaged moldings. This isn’t always a necessity but is available upon your request.
When a hailstorm occurs in your area your business immediately changes. You are now in the PDR business, and it’s not as simple as selecting a PDR tech and cleaning out a stall for him to begin fixing dents. We know all of the scenarios that will play out when hail claims begin coming in.
These are the reasons it is called a catastrophe, nobody can have the correct personnel already in place to take on these scenarios without another aspect of the business suffering. The Hail Company focuses on these scenarios and makes sure your business maximizes productivity and profits while allowing your collision business to stay on track and keep cycle times where they need to be.
We can attend or hold any company meetings to help each employee understand how we do what we do and help them explain to your customers any concerns they may have with the repair process.